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Frequently Asked Questions

To select or customize your Spectrum Internet, TV or Voice plan, contact Spectrum Customer Service at 855-366-7132, Monday-Friday, 8AM - 10PM ET.

For 24/7 technical support, account or billing assistance, visit Spectrum Customer Support.

If you have questions about Spectrum Mobile, visit Spectrum Mobile Customer Support.
To pay your Spectrum bill over the phone or online, visit Pay My Bill for complete details.

You can also pay your Spectrum bill on your mobile device using the My Spectrum App.
To find out if a Spectrum service outage has occurred in your area, visit the Outage Information and Troubleshooting page.

Additional service outage tips and notifications can be found on the Spectrum Storm Center page.